PUBLIC RECORDS POLICY & REQUEST

Pursuant to § 1411 of the Charter of the City of Knoxville and Tenn. Code Ann. § 10-7-503, et. seq., and subject to the limitations contained therein and any other applicable law, public records of the City of Knoxville shall be open for public inspection. Read the FULL Public Records Policy If you are seeking property records - information such as permits, zonings, variances, certificates of occupancy, open codes violations or environmental assessments - please contact the City's Development Services Department. Download this form (link to PDF below), and email it to [email protected]. Download the Property Records Request Form [PDF] For all other records requests, download our Public Records Request Form PDF to your computer, fill it out, and send the form plus a scanned copy of your photo ID issued by governmental entity including requestor's address to [email protected] Download the Public Records Request Form [PDF]

The mission of the Department of Communications is to provide accurate information to citizens and the media in a timely manner.

Dedicated to promoting and supporting various offices within the City of Knoxville, the department also provides information on government services, mayoral initiatives and City-sponsored activities.

The department is responsible for developing strategic communications to help advance the goals and projects of the City while also keeping City neighborhoods and residents connected and involved.

The department also works closely with Special Events and Government Affairs to meet key objectives.

In addition, the department maintains the City's website, updates social media and provides ceremonial documents such as proclamations and certificates.

FOLLOW THE MAYOR Facebook.com/MayorKincannon Twitter.com/MayorKincannon Instagram.com/MayorKincannon FOLLOW THE CITY Facebook.com/CityOfKnoxville Twitter.com/CityKnoxvilleTN Instagram.com/KnoxvilleCity YouTube.com/CityOfKnox DOWNLOAD THE MY KNOXVILLE APP The free, easy-to-use My Knoxville App lets you report potholes, streetlight problems, and submit other service requests directly from your mobile device plus it provides a handheld guide to restaurants, parking, outdoor recreation, transit and more! DOWNLOAD TODAY: • Apple Store • Google Play Store

COMMUNICATIONS STAFF

Kristin Farley
Director of Communications
[email protected]
Room 691, City County Building
865-215-2589
Cell: 865-924-8276

Eric Vreeland
Deputy Director of Communications
[email protected]
Room 654A, City County Building
865-215-3480
Cell: 865-258-3431 

Traci K. McDonell
City Webmaster/Photographer
[email protected]
Room 594, City County Building
865-215-2177

Paige Travis
Senior Communications Manager
[email protected]
Room 691, City County Building
865-215-3659

Dan Frye
Graphic Designer
[email protected]
Room 594, City County Building
865-215-2163

Shawn Davis
Videographer
[email protected]
Room 594, City County Building
865-215-2164

Tyrone Beach
Communications Manager
[email protected]
Room 594, City County Building
865-215-3543