City of Knoxville offices will be closed Thursday, Nov. 28 and Friday, Nov. 29, 2024, for the Thanksgiving holiday.

This closure includes the 311 and 211 service phone lines. Residents who need to report issues to 311 over the holiday weekend may use the My Knoxville app for iPhone and Android. A list of social services and community resources for food, housing, mental health assistance, etc., is available at www.TN211.org.

Residential garbage and recycling collection will not run Thursday, Nov. 28, and Waste Connections’ office will be closed. Thanksgiving and Christmas are the only days of the year when curbside trash and recycling are not picked up on a regular schedule.

Waste Connections will run Thursday routes on Friday and Friday routes on Saturday. Please remember to limit your waste to the contents of your City-issued carts; no overflow trash or carts with lifted lids will be picked up.

Downtown garbage and recycling collection will not run on Thursday, Nov. 28.

The City's five recycling centers will be open, but the Goodwill attendant will not be available for household goods donations on Thursday, Nov. 28. Please hold all donations until an attendant is present.

The City's Solid Waste Facility at 1033 Elm Street will be closed Thursday, Nov. 28 through Saturday, Nov. 30, and will resume normal operating hours Monday, Dec. 2. 

KAT buses will not run Thursday, Nov. 28, and the downtown station will be closed. KAT will operate on a Sunday schedule on Friday, Nov. 29. with the KAT customer service desk open 8 a.m. to 12 p.m. KAT will return to a normal schedule on Saturday, Nov. 30.