The Operations Center located at the Public Works Service Center on 3131 Morris Ave. is the hub of operations for the Public Service Department. Between the hours of 7 a.m. and 10 p.m., eleven employees handle the day-to-day office duties of payroll, data entry, processing requests from E-911/KPD and residents. In addition, members of this staff service the Animal Shelter and private requests to remove dead animals, provide janitorial services for the public works complex, and monitor and remove all illegal signage from the City of Knoxville.
Should an emergency arise, the operations center is equipped and trained to quickly coordinate, dispatch and respond to the community's immediate needs.
In conjunction with Knox County Juvenile Court and the State of Tennessee Board of Probation and Parole, members of this team supervise juvenile offenders and adults felons as they pickup litter to fulfill court-ordered community service.
For more information on this area and the services they provide, please choose from the links provided below.
If you have a questions or a request for one of the services that we provide, please contact the Operations Center at 865-215-6020 or call 3-1-1 at 865-215-4311.
Dead Animal Removal
Snow and Ice Removal