Madeline Rogero
(865) 215-2040

400 Main St., Room 691
Knoxville, TN 37902

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Dial 311 for City Services

Welcome to the City of Knoxville 311 Center for Service Innovation!

The City of Knoxville is committed to providing the highest level of service and satisfaction.

If you have any difficulty with your service request or need further assistance, please call the City of Knoxville at 311 or 865-215-4311 during normal business hours.

This service is ONLY available for locations within the City limits.  You may submit a service request by completing the form below.

If this is an emergency, please dial 911.

Service Type: Pothole
Service Request Location
Street NumberStreet Direction
Street NameStreet Type
Zip CodeCounty
Building NameFloor
ADDITIONAL INFORMATION*  Describe the situation in detail (location in street, size). Please be as specific as possible regarding the location and description of the Pothole.


Citizen Information
*First NameLast Name
Email AddressPhone Number