KUB Announces Holiday Schedule for Payment Centers

Communications Director

Kristin Farley
[email protected]
(865) 215-2589

400 Main St., Room 691
Knoxville, TN 37902

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KUB Announces Holiday Schedule for Payment Centers

Posted: 12/20/2011
In observance of the upcoming Christmas, New Year's and Martin Luther King Jr. holidays, some of KUB's payments centers will be closed.

Listed below is each location's holiday schedule:

Friday, December 23
445 S. Gay Street (Miller's Building) - Closed
4218 Asheville Highway (Holston Center) - Closed
4428 Western Avenue (640 Plaza) - Open 8:30 a.m. to 5 p.m.

Monday, December 26
All payment centers will be closed.

Monday, January 2, 2012
All payment centers will be closed.

Monday, January 16, 2012
All payment centers will be closed.

Customers with utility emergencies or other immediate needs will still be able to contact KUB by phone on the noted holidays at 865-524-2911. For customer convenience, online payments can be made anytime at www.kub.org. Secure payment drop boxes are also available at each payment center location.

Customers may also pay their KUB bills at the convenient PaySite kiosks located in participating E-Z Stop Food Markets. The kiosk accepts cash or checks and provides a receipt (Please note: The kiosk provider, PaySite, charges a convenience fee of $1.95 per transaction).

Most stores housing the kiosks are open 24-hours a day, seven days a week. That gives customers the added flexibility of receiving real-time credit for payments even on nights, weekends, and holidays, when the KUB Payment Centers are closed. Visit www.kub.org for a complete list of locations and hours.

KUB is a municipal utility serving Knox and parts of seven adjacent counties and provides electric, gas, water, and wastewater services to more than 439,000 customers. For more information please visit www.kub.org.