ON-SITE MEDICAL SERVICE PROVIDER

The City of Knoxville and Premise Health are bringing you a better healthcare experience with access to a wellness center dedicated to your needs.  It's not open to the public like other community clinics, and the services offered are only available to qualifying individuals.  This leads to a more personalized experience, shorter wait times and ultimately, better care.  

In addition to employees, acute care services are also provided for spouses, retirees and children over the age of 2, who are covered by the City's Medical Insurance.

LOCATION:

3131 Morris Ave. 
Knoxville, TN 37909
865-215-6150


HOURS:

The Center is open Monday through Friday 7am to 4pm, closed for lunch between 12pm - 1pm.

Employees or covered dependents should call The Center at 865-215-6150 to schedule an appointment.  Or, if you have a portal account, visit www.mypremisehealth.com, to schedule an appointment or see lab results.  

Personal medical services for employees, dependents age 2+, and retirees on the health plan:

• Primary care with annual physicals (eligibility requirements)
• Acute and urgent care
• Skin cancer screening, skin biopsies, skin tag and wart removal
• Wound care with suture or staple application, clinical lancing (incision and drainage)
• Care management from a diabetes nurse specialist, registered nurse, and registered dietitian: The Center’s care manager is an expert in disease process and in navigating the complex healthcare system. Engage with the care manager to focus on chronic disease management, wellness incentives, nutrition, medication management,  smoking cessation, and/or personalized behavior interventions for overall health improvement. Research shows patients working with a diabetes nurse specialist will have better outcomes than those left to self-manage or manage with their PCP alone. There is also evidence that supports individualized counseling with a registered dietitian as it is more beneficial than general nutritional counselling from other health care providers not specifically trained in dietary assessments. Care managers can help you be more food inclusive instead of food exclusive.
• Lab services, biometric screenings, and point of care testing
• Dispensing of prescription medication (limited stock)
• Joint and trigger-point injections
• Vaccinations (Tdap, Td, Flu, Pneumovax)
• Digital radiology
• Cerumen removal
• Ergonomic work assessments (within the city government)
• Sports and camp physicals
• Personal fitness training (group and one-on-one sessions), with customized home exercise programs and follow-up

Occupational services available to employees based on work area eligibility:

• Vaccinations (MMR, Td, Tdap, hepatitis A, hepatitis B, and rabies)
• Annual surveillance, annual occupational physical examinations, and cancer screenings
• Post offer and DOT physical examinations
• Physical therapy, work hardening, work conditioning, strength training, and department group physical activity and training
• Fitness assessments and job specific physical ability evaluations
• Job site ergonomic work assessments
• Work-related injury and illness management 
• Drug and alcohol screen collection

The City provides onsite medical services through Premise Health at The Center. Premise Health operates on a private network separate from the city and maintains all your personal medical records according to state and federal laws pertaining to healthcare organizations and privacy. The Center serves a dedicated population therefore providers take time to spend more time with members to build trusting relationships leading to better care. All personal provider visits and services rendered during the visit are $10, no additional bills or charges apply. You may also create a secure account at mypremisehealth.com to make managing your health easier than ever.


REMEMBER:

The Center and its staff are subject to the confidentiality rules that apply to all medical providers. Care you receive at The Center does not replace treatment provided by your personal physician(s). However, the Center's staff can assist you during your scheduled appointment in researching publicly available information about your condition, treatment options, medications and other self-care information. In addition, a Health Educator is available to provide additional support as needed.