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Streetlight Outage

      311 Director

      Russ Jensen
      [email protected]
      (865) 215-4311

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      This form is only to report Streetlight Outages. If you have a different City service issue please use the form here, contact 311 at 865-215-4311 or send an email to [email protected].

      If you have an emergency situation, please dial 911 or if you cannot place a call, please send a text to 911.

      You can also reach out to East Tennessee Services Community Help Line by calling 211 (865-215-4211) or visiting their website.


      STREETLIGHT OUTAGE REQUEST FORM


      Dial 311 for City ServicesIf you have any difficulty with your service request or need further assistance, please call the City of Knoxville at 311 or 865-215-4311 during normal business hours.

      This service is ONLY available for locations within the City limits. You may submit a service request by completing the form below.

      If this is an emergency, please dial 911.


      Service Type: Streetlight Outage
      SERVICE REQUEST LOCATION
      Street Number
      		Street Direction
      *Street Name
      		Street Type
      Cross Street Name
      		 
      City
      		State
      Zip Code
      		County
      Light Number
      		 
      Latitude
      		Longitude
      *ADDITIONAL INFORMATION: Please enter any additional information that would help us locate the correct streetlight.
      CITIZEN INFORMATION
      *First Name
      		*Last Name
      *Email Address
      *Phone Number
      *You must enter a Street Address, Additional Information, Name, Email Address and Daytime Phone Number to report Streetlight Outages