Skip Sidebar Navigation

Garbage

      Report trash, recycling or cart issues to (865) 215-4311 or [email protected]

      Last item for navigation
      • Share on Facebook
      • Share on Twitter
      • Share via Email
      HOLIDAY & WEATHER ALERTS
      Winter weather has caused significant delays in trash & recycling pickup for the week of February 2-7. Please see the following guidance based on your service day:

      If your service day is Wednesday:       Please set out your overflow trash and recycling next to your carts on your next service day.

      If your service day is any other day:       Your address is currently scheduled to be picked up on a 1-day delay. To ensure collection, please leave your trash and recycling out until Saturday, February 7. Crews will pick up any overflow trash and recycling caused by missed pickups from previous weather delays.

      Please place overflow bags of garbage next to carts. Additional recycling may be set next to carts in a cardboard box or other container clearly labeled as recycling; no plastic bags, please!




      MISSED GARBAGE PICKUP

      If your gray City of Knoxville garbage cart was not emptied on your regular pickup day, please follow these guidelines:

    • Leave your cart at the curb; do not pull it back to your house. Occasionally drivers work late or collect missed carts the next day.

    • Wait until the next business day to report. Trucks break down, construction blocks roads, and stops are rerouted. Even if you've noticed a pattern of when the truck comes by, there are no set times for pickup. You can't be sure you were missed until the following day; therefore, please wait to report.

    • Report within two business days of being missed. If Monday is your pickup day, for example, please report on Tuesday or Wednesday. If you miss the reporting window, we still want to know--but the driver can't return for the trash until the next scheduled pickup day.

    • Report by calling 311 or by using the "Report Missed Pickup" button above. For fastest service, please do not email to report. Consider downloading the "My Knoxville App" to report trash misses or any other City-related issue.