Funds Available to Pay Utility Bills of Residents Affected by COVID-19


Indya Kincannon
(865) 215-2040

400 Main St., Room 691
Knoxville, TN 37902

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News item

Funds Available to Pay Utility Bills of Residents Affected by COVID-19

Posted: 10/26/2020
Knox County households that have lost income due to COVID-19 are encouraged to apply for funds available to pay residential utility bills—including those on a payment plan—before the deadline of Tuesday, Nov. 10. 

The Knoxville-Knox County Community Action Committee (CAC) has $600,000 in CARES Utility funds to make utility bill payments for households whose income has been reduced by the pandemic. Application forms are available for download at

Because these funds are not tied to income, individuals or households of any income level should apply if at least one member of the household has been affected by COVID-19 in one of the following ways:

• Job loss, reduction of hours or wages due to COVID-19
• Missed work to care for a child due to illness, school closure, or online learning due to COVID-19
• Missed work to care for an adult family member or relative diagnosed with COVID-19
• COVID-19-related out-of-pocket medical expense
• Unable to find employment due to COVID-19

Applicants should send the completed application along with a copy of driver’s license or photo ID; a copy of the most recent utility bill(s); and documentation of the COVID-19-related income loss using one of the following methods:


Knox CAC West Neighborhood Center
P.O. Box 51650
Knoxville, TN 37950

Drop off: 
CARES drop box
L.T. Ross Building main entrance
2247 Western Avenue
Monday through Friday, 8 a.m. - 4:45 p.m. 

To receive additional information or support, call the CAC Neighborhood Center located nearest you: 

• West/Central/North: 865-524-3345
• East/South: 865-546-5125

This project is financially supported under a grant contract with the State of Tennessee.

This service is offered to Knox County residents by CAC and its community partner Community Action for Affordable Neighborhoods (CAAN).