KUB Reports Outages are Down to 3,000

Communications Director

Kristin Farley
[email protected]
(865) 215-2589

400 Main St., Room 691
Knoxville, TN 37902

Last item for navigation
  • Share on Facebook
  • Share on Twitter
  • Share via Email

KUB Reports Outages are Down to 3,000

Posted: 02/18/2015
KUB and contractor crews worked through the night restoring service to KUB customers still without power after Monday's ice storm. Crews worked around the clock Tuesday and whittled the number of outages from 20,000 early Tuesday morning to about 6,000 by 9:30 p.m. Tuesday.

This morning, approximately 3,000 customers are still without power. Those customers are located mainly in the southern and eastern portions of KUB's service territory.

KUB will have approximately 70 crews working today. KUB anticipates that restoration efforts will last through Wednesday due to the large number of scattered outages affecting only one customer or small numbers of customers. Isolated outages may also continue to occur as trees and limbs weakened by the ice and wind fall.

KUB's Payment Center in the 640 Plaza Shopping Center at 4428 Western Avenue will be open from 10 a.m. to 5 p.m. on Wednesday. The payment centers at Asheville Highway and the Miller's Building will remain closed, with staff reallocated to assist with outage reporting. KUB has suspended disconnecting services for non-payment. All efforts are focused on storm restoration.

Safety Tips

More Storm tips are available on www.kub.org under the "Safety and Outages" tab. And the Red Cross has tips on its site at http://www.redcross.org/news/article/American-Red-Cross-Offers-Winter-Storm-Safety-Tips.

KUB is a municipal utility serving Knox and parts of seven adjacent counties and provides electric, gas, water, and wastewater services to more than 445,000 customers.