Start or stop utility service online anytime, from anywhere at
www.kub.org.
Whether you're moving to Knoxville or to a new address across town, you can start or stop your utility service online anytime, from anywhere. KUB can help make your move easier with the convenient Start/Stop service function online at www.kub.org.
To access this easy to use feature, go to the KUB website and click on the Start/Stop link under Service Options on the home page. New visitors will need to register on the site to open an account, but the easy interactive web form will walk you through each step. You can even select a date to start or stop service to correspond with your schedule. You will receive a confirmation e-mail when your service request is submitted.
Other customer options available on the KUB website include: Sign up for payment options so you can pay online or over the phone, anytime, from anywhere.
Sign up for Paperless Billing: It saves trees and makes paying bills easier with monthly e-mail reminders and no worries about lost or stolen bills.
View and pay your utility bill and get an online confirmation.
Sign up for Green Power.
KUB is a municipal utility serving Knox and parts of seven adjacent counties and provides electric, gas, water, and wastewater services to more than 439,000 customers.