Effective Monday, November 9, 2020, Knoxville Area Transit will be reducing weekday service on some routes as a result of a workforce shortage. 

This shortage is NOT due to increased COVID-19 cases amongst employees, but rather, it is due to employees following proper CDC guidelines of quarantining when required or staying home when feeling sick.

With every effort to maintain as much service as possible, KAT will be making the changes listed below to KAT routes.  Additional buses will be dispatched as needed and available during this time.  The routes with service reductions are listed below, and this change will likely be in effect through mid-January. 

Weekday service reductions: 

• Route 11 – Kingston Pike – service every 30 minutes 
• Route 17 – Sutherland – service once an hour 
• Route 20 – Central – service once an hour 
• Route 22 – Broadway – service every 30 minutes 
• Route 31 – Magnolia – service every 30 minutes 
• Route 32 – Dandridge – service once an hour 
• Route 34 – Burlington – service once an hour 
• Route 40 – South Knoxville – service once an hour 
• Route 45 – Vestal – service once an hour 
• Orange Line Trolley – ends at 8:00 p.m. on Friday and Saturday evenings 
• Blue Line Trolley – ends at 8:00 p.m. on Friday and Saturday evenings 
• Green Line Trolley – service every 20 minutes, ends at 8:00 p.m. on Friday and Saturday evenings 

All other weekday routes will maintain their current schedules, and weekend service will remain the same, with the exception of evening trolley services described above.

Detailed information on schedule changes can be found at katbus.com or by calling 865-637-3000. 

Maintaining Safety Precautions 

• In an effort to maintain proper social distancing, KAT routes will still operate fare-free and passengers are encouraged to enter through the back doors.   
• Seating on buses is limited to half of regular capacity, and additional buses are dispatched as available when buses reach that capacity. 
• Properly worn face coverings are required on all KAT buses, as well as at Knoxville Station, and face masks and hand sanitizer dispensers are available on all buses and at Knoxville Station. 
• Buses are cleaned and disinfected on a daily basis. 
 
The public is strongly encouraged to limit transit use to essential trips only to ensure that Knoxville’s essential workforce is able to travel via transit.