City of Knoxville offices will be closed Monday, Sept. 5, for the Labor Day holiday. 

The closure includes the 311 Center for Service Innovation, which operates the 311 and 211 phone numbers. Residents needing to report potholes, overgrown lots or other issues to 311 are encouraged to use the My Knoxville app, available for download at KnoxvilleTN.gov/app. To access a list of social services available through 211, residents can utilize the online chatbot at KnoxvilleTN.gov/chat or visit 211.org. 

Waste Connections will run residential garbage and recycling routes on Sept. 5. Downtown trash and recycling will also run on its regular schedule over the holiday weekend. 

The City’s public outdoor pools will operate regular hours this weekend. Ed Cothren (1737 Reynolds St.) and Inskip (4204 Bruhin Road) pools will be open 11 a.m. - 5 p.m. Saturday and Monday as well as 1 - 6 p.m. on Sunday. Monday, Sept. 5, is the last day of the outdoor pool season. For more information, visit KnoxvilleTN.gov/aquatics.

Be advised of these additional holiday-related changes: 

• City recycling centers will be open, however the Goodwill attendant will not be on site Monday to accept household goods donations. Please don’t leave donations at unattended centers. 

• Knoxville Area Transit buses will operate on a Sunday schedule on Monday.

• The City's Solid Waste Facility (1033 Elm St.) will be closed on Saturday, Sept. 3 through Monday, Sept. 5. Due to the holiday, Free for City Residents Saturday at the Solid Waste Facility will be on Saturday, Sept. 10. Visit KnoxvilleTN.gov/solidwaste for more info.