Contact 311

311 Director

Russ Jensen
[email protected]
(865) 215-4311

400 Main St., Room 311
Knoxville, TN 37902

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CONTACT 311


Click here to call 311


CONTACT US

Call 311 or 865-215-4311 or send an email to [email protected]

HOURS

The 311 Center for Service Innovation is open Monday-Friday 7 a.m. to 5 p.m. except for holidays.


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CITY SERVICES

Dial 311 to access info on these City Services:

Athletics
Brush Pickup
Codes Enforcement
Dead Animal Pickup
Garbage Complaints
Leaf Pickup
Parking Tickets
Parks & Recreation
Pothole Repair
Recycling
 Solid Waste Facility
Street Light Outages
Storm Drains
Street Cleaning

AND MORE!



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Call 211 or 888-826-9790

311 operators also field calls to East Tennessee's 211 line dedicated to referring residents to social services. 211 is a partnership with CAC's Office on Aging and the United Ways of East Tennessee.



211 SERVICES

Dial 211 to access info on these Social Services:

• Housing & Utilities
• Food
• Transportation
• Legal
• Mental Health & Addictions
• Medical, Dental, Vision
• Employment
• Education & Training
• Domestic Violence & Abuse
• Specific Populations
• Taxes / VITA

AND OTHER NEEDS!